Frequently Asked Questions

You can contact us by E-mail (Contact@wellbalancedmassage.com), Text or Call & leave a message with your name and phone number at (631) 228-7897.

We will return your text, call or e-mail as soon as possible and set aside time just for you.

Your first visit includes a  5 minute consultation. This allows you & the Massage Therapist to discuss your treatment goals as well as any concerns or questions. Your Massage Therapist will then leave the room so that you can undress to your comfort level and get on the massage table between the 2 flat sheets. Your Massage Therapist will knock on the door before re-entering the room and wait for you to  confirm that you are ready/covered on the massage table. During the massage, you will remain covered, with the exception of the 1 area being treated in that moment.  

We do not accept walk in visits. Your time is precious and so is ours. We set aside time in advance for each client individually. See our Client Policies page for more details. These policies allow your Massage session to be uninterrupted time focused solely on you. The time between sessions allows the Therapist to focus on New York State mandated treatment note requirements, as well as effective equipment cleaning protocols.

See our Client Policies page for more details. These policies allow your Massage Therapy treatment session to begin on time,  & remain uninterrupted time focused solely on you. Late arrivals can only receive treatment for the remaining time left in their pre-arranged appointment time. No credits or refunds are given for missed appointment time.